Considering complaints of customers and counterparties

 

For the purposes of increasing the quality of service and in case you have any claims in relation to the work of the Ukrenergoreestr’s employees, please contact us at: compliance@uer.net.ua.

For the most effective examination of your claim we would like you to describe the essence of the claim, indicate the date of the event described and the full name of the employee whose actions became the subject of claim as well as your full name and contact details. In this case your claim will be reviewed by an employee of the internal control service within the shortest time possible and transferred to the Company management for reaching a further decision. After reaching a corresponding decision, the employee of the internal control service will contact you and present all the required information on the decisions reached after the results of examining your claim.